Support

Help

Last updated: July 13, 2026

Quick answers to what people ask us most. Can't find what you need? Our team of five reads every message and usually replies within one business day.

Still stuck?

Email us and we'll sort it out.

Orders & shipping

How do I track my order?+

Once your order ships, we email you a tracking link. You can also find it under "My Bag" if you checked out with an account.

How long does delivery take?+

Most orders arrive within 3–7 business days, depending on your location. You'll see an estimated delivery window at checkout.

Can I change my shipping address after ordering?+

If your order hasn't shipped yet, email stowave.store@gmail.com right away with your order number and we'll update it if possible.

How do Stowave shirts fit?+

Our shirts run true to size with a regular, comfortable fit. If you prefer a looser look, we recommend sizing up.

Is there a size chart?+

Yes — each product page includes a size chart with chest, length, and sleeve measurements so you can compare against a shirt you already own.

What payment methods do you accept?+

We accept major debit and credit cards, plus the local payment options shown at checkout.

Is my payment information secure?+

Yes. Payments are processed by trusted third-party gateways — Stowave never sees or stores your full card details.

What's your return window?+

You can request a return or exchange within 7 days of delivery. Full details are in our Return Policy.

My shirt arrived damaged — what now?+

Sorry about that. Email us within 48 hours with photos of the item and packaging, and we'll send a free replacement or full refund.

For anything else, reach the Stowave team at stowave.store@gmail.com. We're a five-person team, so replies come from a real person, not a bot.

Stowave Quality Wear Everyday.