Privacy Policy

We collect information in three ways:

• You give it to us — your name, email, phone number, shipping address, and payment details when you place an order or create an account.
• We collect it automatically — your IP address, browser type, device information, and pages you visit, gathered through cookies and similar tools.
• We receive it from others — such as payment processors or delivery partners confirming an order's status.

• To process orders, payments, and deliveries.
• To respond to your questions and support requests.
• To send order updates and, if you opt in, occasional promotions.
• To improve our website, catalog, and shopping experience.
• To detect fraud and keep our store secure.

We use cookies to keep items in your cart, remember your preferences, and understand how our store is used. You can disable cookies in your browser settings, though parts of the site — like checkout — may not work properly without them.

We do not sell your personal information. We share it only with trusted service providers who help us run Stowave — payment gateways, courier companies, and hosting or analytics providers — and only to the extent needed for them to do their job. We may also disclose information if required by law.

We keep order and account information for as long as your account is active, or as needed to comply with tax, accounting, and legal obligations. You can request deletion of your data at any time, subject to those requirements.

You can ask us to access, correct, or delete your personal information, or to stop sending you marketing messages. To do any of this, contact us using the details below.

Stowave is not directed at children under 13, and we do not knowingly collect information from them.

We may update this policy as our store grows. Changes take effect once posted on this page, with the "last updated" date revised accordingly.

Questions about this policy or your data? Reach out at stowave.store@gmail.com and one of our team will get back to you.